The whole process, prices included

1 · The free look

We research your business the way a customer experiences it: searching your trade in your area, visiting your site on a phone, reading your reviews, seeing what happens when a call goes unanswered. Then we hand you a one-page summary of the two or three things costing you the most — each one tied to money, not technology. It’s free when we’ve reached out to you. If you’re coming to us, a full evaluation is $395, and every dollar of it comes off the price if you go ahead with a build within 60 days.

2 · You see the fix before you spend a dollar

For the problems worth fixing, we show you what the solution actually looks like for your business — your name, your services, your customers’ path through it. The price is fixed and stated before you decide. There’s always a “do-nothing” option in our proposals, and we’ll tell you honestly if that’s the right call.

3 · The build

• · Fixed price. Half up front, half at handover (larger projects: 40/40/20 with a working preview in the middle).
• · A plain-English update every week: what got done, what’s next, anything we need from you.
• · Anything outside the agreed scope is priced in writing before we build it. No surprise invoices, ever.
• · At handover, we train you until you can drive it — and you own it.

4 · We stay accountable

Thirty days after handover we review the numbers with you — calls, leads, reviews, hours saved — against where you started. If you want us to keep it working and improving, care plans are simple and month-to-month:

Cancel anytime with 30 days’ notice. If you ever leave, you keep everything — your site, your data, your accounts. We put that in the contract, because holding customers hostage is how this industry got its reputation.